See why customers love us

I just had the best experience with Lee & Kira. Despite the fact the total was below the minimum threshold for a discount to apply, Lee kindly honoured the discount. Both were mindful of carpeted areas so they took off their boots, asked if they should wear masks, and communicated well with each other to ensure no nicking of walls. I highly recommend asking for Lee and Kira for your junk removal needs in Vancouver!

I called on a Saturday afternoon of the long weekend and the workers showed up exactly on time and were friendly and polite. We agreed on a price and they got right to work. They quickly completed the job, even raking the area to make sure it was spotless. A little bit on the expensive side, but I needed the stuff gone quickly. Very reputable business.

Gosh so much enthusiasm. Staff was knowledgeable,thoughtful,and polite. She answered all our questions made an appointment before I could turn. Great do far appt Saturday. Thank you

This company was great. From the phone to book them to the follow up before arrival, excellent customer service. Alex and Jontae were very efficient in taking all the large furniture onto the truck plus being very nice guys. I would definitely recommend this company.

From the initial interactions with the Call Centre representatives -- Kevin and Tasia, to the fast, friendly, efficient service from Gregg and Ron in removing a pile of junk -- including old decking, an old wood stove, etc, we were all very impressed. Well done to the whole team. Highly recommended.

The got junk people who came to our house did a great job with removing all the old tv and the furniture that is old and they were cheerful when they were in our home

I have used this company a couple of times and always had great results. Recently, I wanted to declutter my bungalow. I called and spoke to a representative to set up a time and date for the pick up of my stuff. My phone call was handled expertly. On the day of my pick up, my drivers called me to let me know they were on the way. They arrived and within about 20 minutes had removed some heavy furniture from my basement and out to the truck. Payment was easy and quick. I have always found this company to be good value for money.

I just used the company to get rid of an upright piano. Team showed up on time, took great care to not damage our home while moving the piano and the team were really easy to deal with. Thanks again to the team that showed up, Lee, Jay, David and Parth appreciate all the help.

Carthic and Josh were SOOOO fast and efficient and really nailed it for outstanding customer service! Book these guys!! They're amazing.

We had a horrible experience after purchasing a new refrigerator for our office through a big box store. They were supposed to haul away the old one the same day we had the new one delivered..a service we pre-paid for. After 15 days, and hours waiting in their phone system no one showed up. Then we called 1-800-Got-Junk. It was removed the next morning, on time and with excellent communication and polite staff. Best Customer Service!!!

Gregg, Mat, Ron and Julian came to remove an old upright piano. It was a brutal job because they had to build a ramp and move it past construction work. It was all uphill as well. Nice guys and very polite. First team showed up Saturday but two of them could not do it on their own. Two teams came back Monday morning and finished the job. The call center is not knowledgeable at all. Once you get past their nonsense the job is done amazingly well . I would use them again.

Friendly hard working team who made all our junk disappear in a timely fashion. 2nd time jag this service. Would repeat.